Emergency? Call first
When it started, what you've tried, any make or error code. Keep it to the repair.
One clear photo from a step back, so we can see where it is. JPEG, PNG, WebP or PDF, up to 10 MB. Cover post, documents or anything personal first.
It shows under Repairs straight away, marked Reported. Priya's team replies within one working day.
Sign in with the email your tenancy invitation went to, then report a repair with a photo. No invitation? Call the office on 01632 960 849.