Privacy notice

Template: fill in every highlighted blank before customers use this site. This is a starting point, not legal advice.

Who is responsible

[Business name], [address], decides how your information is used (the controller). Page Lemon hosts this site, runs the sign-in and stores requests and photos for us as our processor.

What we collect

• Your email address, to sign you in and reply to you.
• The requests you send: what the piece is, the service you want, your description and the date you need it by.
• Your answers to our quotes (yes, a question or no) with a drop-off date, and the collection times you book, with the status and replies we add.
• Your first name, if you add it to your profile, so we can greet you.
• The photos or PDFs you upload. Please photograph only the furniture; we never ask for card, bank or ID numbers.
• The updates we post for you: the stage, our quote and our notes.
• Sign-in records (when and from which browser), to keep your account safe.

Why

To quote for and carry out the work you ask for ([legal basis, for example: taking steps to enter a contract with you, and the contract itself]).

Who sees it

You see only your own requests and the updates meant for you. [Who at the business sees them, for example: Bea Corran and Sol Moor].

How long we keep it

[For example: 2 years after the work is collected, and invoices for 6 years as UK tax rules require]. When you leave, your requests and photos are deleted, except records we must keep by law, which we tell you about.

Your rights

You can ask for a copy of your information, ask us to correct or delete it, or object. Write to [privacy email]. You can also complain to [your data protection authority, for example the ICO in the UK].

Last updated [date].