A swap needs three taps: one to offer a shift, one to accept it and one to approve. It all happens in the app, so nobody needs a group chat.

For team members

  1. Open the shift and choose Offer to swap.
  2. Pick Anyone qualified or name one colleague.
  3. Wait for a yes. You stay on the shift until someone accepts and it is approved.

For shift leads

Approvals land in Inbox. Each one shows both people, their hours for the week and any clash. Approve, or decline with a short reason that goes back to both.

Skip approval

Managers can switch off approval for shifts that need the same role and fall inside the same week. Open Settings, then Swaps.

A swap never changes pay rates. Each person is paid for the shift they actually work.