It happens most Fridays. The timesheet shows a shift that started at 7:00 and never ended. Nothing is lost, and the fix takes under a minute.
Correct the time
- Open Timesheets and find the red flag.
- Choose the shift, then Edit end time.
- Enter the time they actually left, and a short reason.
The person is told what changed and can reply if they disagree. Both versions stay in the shift history.
Stop it happening again
- Turn on Auto clock-out in Settings to end any shift at the rota time plus a margin you choose.
- Turn on the Reminder so people get a nudge fifteen minutes after their shift ends.
Only managers and shift leads can edit a time after the week is approved.